digital development advisor job description

Job Description: ICT4D Digital Development Advisor

Why do international development organizations need digital development advisors?

The answer is simple: Today, we are doing development in a digital world and we must deliver humanitarian relief services virtually, reaching constituents we’ve never met, engaging them directly, hearing their feedback instantly, and sharing our success (or failure) in real time, using ICT4D solutions.

Digital development advisors are essential for international development organizations. ICT4D advisors play a crucial role in helping international development organizations overcome challenges in implementing ICT4D solutions. They also help host countries develop policies that foster an open, secure, and inclusive digital ecosystems.

They are instrumental in providing technical guidance, capacity strengthening, cybersecurity best practices, and strategic support to international development organizations, enabling them to effectively implement ICT4D solutions and maximize their impact on development programs.

Position Overview

Senior Digital Development Advisors are key technical and strategic roles within international development organizations, focused on leveraging digital technologies to enhance development outcomes and bridge the digital divide.

Get hired as a Digital Development Advisor!

The Digital Development Advisor works across sectors to implement innovative digital solutions, foster partnerships, and strengthen local digital ecosystems. This position is instrumental in aligning digital initiatives with organizational and programmatic goals to drive sustainable and inclusive impact.

Duties to be Performed

1. Digital Strategy Implementation (40%)

  • Lead Digital Ecosystem Country Assessments, develop implementation plans, and update assessments annually.
  • Design and implement digital development documentation to guide integration of digital strategies across activities.
  • Promote knowledge-sharing through conferences, trainings, and other capacity-building initiatives.
  • Develop partnerships with stakeholders such as NGOs, youth organizations, academia, private sector, and local governments.
  • Provide tailored digital development training to staff and facilitate technical support for mission priorities.

2. Technical Support and Project/Program Management (30%)

  • Provide expertise on digital tools and approaches to achieve programmatic objectives.
  • Collaborate with stakeholders to address issues such as cybersecurity, data privacy, and digital inclusion.
  • Develop and adapt digital innovations to advance development goals.
  • Evaluate project successes using data-driven analyses and recommend iterative improvements.
  • Oversee digital interventions, including negotiations with service providers and performance evaluations.

3. Strategic Planning and Support (30%)

  • Identify opportunities to incorporate digital technologies into organizational programming and procurement processes.
  • Scout and integrate innovative approaches from local and international technology communities.
  • Build collaborative relationships with partners and lead digital strategy design to enhance impact.
  • Advocate for new partnerships focused on interoperability, open data, and digital inclusion.
  • Prepare and present technical briefs, concept papers, and reports to promote digital tool adoption.

Qualifications

Education

  • Master’s degree in Public Policy, International Development, Computer Science, Information Technology, or a related field.
  • Certification or advanced training in digital development, data analytics, or ICT is preferred.

Work Experience

  • Minimum of 7 years of progressive experience in digital development or related fields, including work with international development organizations, private sector, or government agencies.
  • Demonstrated expertise in implementing digital strategies, working with digital ecosystems, and fostering multi-stakeholder partnerships.
  • Experience with data analysis, digital financial services, and mobile or online platforms for development purposes.

Language Proficiency

  • Fluent in English; proficiency in additional local languages is an asset.
  • Excellent written and verbal communication skills, with the ability to produce detailed reports and conduct high-level briefings.

Competencies, Skills and Abilities

Technical Proficiency

  • Strong understanding of digital technologies, including cloud computing, data analytics, and cybersecurity.
  • Familiarity with ICT4D tools such as mobile data collection platforms, GIS software, and digital payment systems.
  • Knowledge of internationally recognized principles like the Principles for Digital Development.

Project Management

  • Proven ability to lead cross-functional teams and manage complex digital projects.
  • Expertise in agile methodologies, change management, and stakeholder engagement.

Strategic Vision

  • Ability to align digital initiatives with organizational and development goals.
  • Capacity to analyze trends, develop forward-thinking strategies, and advocate for digital transformation.

Interpersonal and Collaboration Skills

  • Strong client engagement capabilities, with a focus on cultivating partnerships across sectors.
  • Excellent presentation and documentation skills to convey technical information effectively to diverse audiences.
  • Proven ability to work sensitively in multicultural environments and foster collaborative team dynamics.

Adaptability and Innovation

  • Openness to emerging technologies and a commitment to continuous learning.
  • Creativity in problem-solving and the ability to adapt to rapidly evolving digital landscapes.

Additional Requirements

  • Familiarity with digital development policies, digital public infrastructure, and digital inclusion frameworks is advantageous.
  • Willingness and ability to travel to field locations as required.
  • Proficiency in using data visualization tools to communicate complex insights effectively.

This position offers an opportunity to play a pivotal role in harnessing digital tools and technologies to drive impactful, inclusive, and sustainable development outcomes globally.

usaid senior digital development advisor job description

Official Job Description: USAID Senior Digital Development Advisor

Here is the official USAID Digital Development Advisor job description. Please use this position announcement to guide you in developing the experience, skills, and competencies you’ll need to be a successful candidate.

Contact me to improve your ability to get this type of job.

I know much about this role. I helped write this job description years ago, and I was a USAID Senior Digital Development Advisor for USAID/Zambia in 2022/2023.

Please be sure to follow all the guidance and respond to the application exactly as they instruct. USAID will not consider job applications that do not follow every single rule and expectation in the JD.

General statement of purpose of the contract

In line with USAID’s Digital Strategy, the USAID Development Program Specialist – Digital Development Advisor (DDA) – will enable USAID to better harness the local digital ecosystem for more effective and efficient development and humanitarian assistance programming.

The DDA will be responsible for implementing the Agency’s Digital Strategy in support of the Mission by applying their skills and expertise to:

  • Guide Mission programming in the responsible use of digital tools and approaches and
  • Support the growth of an open, inclusive, and secure local digital ecosystem.

This requires considering the Mission’s portfolio as a whole and providing broad and strategic support as well as detailed, technical support in response to Mission needs.

The U.S. Agency for International Development (USAID)’s Digital Strategy helps ensure that digital investments are integrated into the host-country’s broader digital ecosystem and contributes to the country’s sustainable development. It also outlines new tools and resources that empower staff and streamline processes to accelerate development impact.

The Digital Development Advisor will facilitate the Mission’s implementation of the Digital Strategy and serve as the Missions’ technical expert in digital development. Digital Development Advisors must be able to provide technical guidance to implement Digital Strategy initiatives within the Mission, provide technical guidance and support to all Mission’s technical and support offices, and work closely with Mission colleagues and leadership as well as in-country counterparts on critical digital initiatives taking place in the partner country (ex: 5G spectrum allocation, Digital ID, Digital Payments).

In addition, the Digital Development Advisor will be expected to act as the interlocutor with headquarters. The Digital Development Advisor will support all Mission offices, with responsibilities that include:

  • conduct a Digital Ecosystem Country Assessment (DECA) and regularly update the content;
  • provide recommendations to technical offices on areas of opportunity for the integration of digital tools and approaches for programming and areas of risk that programming will need to mitigate;
  • inform USAID engagement on host nation digital policy and regulation;
  • establish partnerships with the host nation, other donors, private sector, and civil society on digital development;
  • support the Mission in inventorying and leveraging existing platforms to achieve Mission digital priorities and goals; help the Mission implement digital best practices as outlined in the Principles for Digital Development;
  • facilitate coordination between Mission staff and digital experts in headquarters and Agency communities of practice, and strategically craft programming in conjunction with technical offices so as to fully benefit from the increased potential for impact and additional insights that digital development can offer.

The Digital Development Advisor will work alongside other Missions’ Digital Development Advisors across geographies, other Mission staff managing digital programs across technical offices (including activity managers and COR/AORs), and fellow Mission Digital Development Advisors across the globe.

Statement of Duties to be Performed

Digital Strategy Implementation

  • Lead the Digital Ecosystem Country Assessment (DECA) process, develop plans to implement recommendations, with support from headquarters and update the assessment annually.
  • Lead the development of a Digital Development Mission Order that provides guidance to the Mission on what required steps they must take to integrate the Agency’s Digital Strategy in their work including project and activity designs, and performance management.
  • Consult with Mission colleagues to offer needs-based suggestions and demonstrations of utility of the Digital Strategy initiatives for improving outcomes.
  • Participate in and/or lead conferences, trainings, and other means of promoting, creating knowledge, and building capacity related to the responsible use of digital technology in Agency development and humanitarian assistance activities.
  • Develop partnerships and network with local innovators, youth organizations, NGOs, cultural and religious organizations, the private sector, local media and academia to build and provide a space to nurture and share innovative ideas, develop the next generation of thought leaders, and build local capacity.
  • Work with headquarters to provide basic training to Mission staff on Digital Development broadly and digital approaches specifically tailored to Mission needs.
  • Facilitate technical support between headquarters and the Mission to support the initiatives of the four-track implementation plan for the Digital Strategy (adopt an ecosystem approach, help partners navigate risk and rewards, shift to digital by default, and build the USAID of tomorrow).

Technical Support and Project/Program Management

  • Provide technical and organizational advice to Mission staff in integrating digital development tools and approaches to better meet strategic objectives.
  • Engage a wide set of stakeholders throughout the Mission as well as from private sector, multilateral agencies, and foreign organizations, with respect to coordinating on integration of digital approaches and best practices.
  • Convene and participate in technical meetings, consultations and working groups with key stakeholders to address issues such as data privacy, cybersecurity, digital payments, and digital inclusion, both internally and within the wider international development and technology communities.
  • Contribute to the development of digital innovations and adaptations of digital innovations to advance Mission goals.
  • Introduce and advise on digital tools for development (e.g., crowdsourcing platforms or mobile data collection tools).
  • Collaborate with and support related Mission projects to ensure they are reaping the benefits of digital tools and services. Provide technical support for specific digital interventions (e.g., mobile phone-based systems for real-time data collection and digital financial services, including negotiations with mobile network companies and other service providers).
  • Identify and facilitate the use of appropriate implementing mechanisms that best meet program needs, facilitating expert guidance during the design of activities employing digital tools.
  • Perform and/or evaluate data-driven analyses of project success in achieving stated goals. Identify opportunities for further improvement and take steps to make appropriate changes.
  • Perform AOR/COR duties for digital development mechanisms as needed.

Strategic Planning and Support

  • Provide a technical perspective to ongoing Mission programming, introducing and supporting policies and processes that enable incorporation of digital tools and analytical capacity in the Mission’s portfolio.
  • Work closely with Mission staff across teams and across sectors to review and identify optimal entry points for digital tools and analytical support. Build digital technology into requests for proposals (RFPs) and contracting language. Proactively scout for new ideas and opportunities within the local technology community, among USAID partners and externally, and include them in strategic planning for the Mission. In particular look at approaches or technologies that can be implemented in an integrated fashion across sectors or across offices.
  • Manage processes intended to identify and act upon opportunities to further define and address pressing development challenges through digital and analytical means.
  • Build collaborative relationships within the Mission, the Agency, and with implementing partners, to identify and incorporate digital solutions with relevance in the local context. Keep partners appraised of progress and critical issues. As appropriate, identify additional entities capable of adding value to the project, and seek support.
  • Identify opportunities for new external partnerships with the private sector, local partners and others on digital global goods, common architectures, interoperability and public use (e.g., shared short codes) and lead proposal and partnership development efforts in close collaboration with the Mission, and with support from the Innovation, Technology, and Research (ITR) Hub where applicable.
  • Prepare and present concept papers, background analyses, and briefings to build support for the use of digital tools throughout the Mission.

Competencies & Capabilities

This Digital Development Advisor will demonstrate strong capabilities in the following technical areas of expertise:

  • Advising organizations on how to incorporate digital solutions into their programming to support the achievement of development objectives including working with mobile devices, internet connectivity, digital financial services, and solutions for data collection, analysis, and sharing, preferably in international development, including a comprehensive understanding of solutions for Short Message Service (SMS), Interactive Voice Response (IVR), smartphones, tablets, social media, websites, and messaging apps.
  • Experience managing projects in line with the internationally recognized Principles for Digital Development and U.S. policies related to open data and internet freedom.
  • Supporting, using, or working with Digital Payment providers and/or applications with a particular focus on improving financial inclusion
  • Supporting, using, or working with GIS software to include providing data analysis and data visualization products.
  • Working with Internet Service Providers (ISP), local governments, and communities to support digital inclusion and reduce the digital divide.
  • Building, facilitating, coordinating, and maintaining large-scale collaborative efforts between numerous donors, NGOs, private industry partners, and other stakeholders.
  • Working in start-up companies/organizations. Entrepreneurial failures are considered as valuable learning experience.

Minimum Qualifications for the Position

All candidates must meet the Minimum Qualifications. Applications will be screened accordingly, and only those who meet the below, required criteria, will be moved forward in the recruitment process.

Education

Bachelor’s Degree in public policy or administration, international relations, political science, information and communication technology, computer science, or other related degree supported by significant training in information and communication technology or digital development.

Prior Work Experience

At least five years of progressive experience providing support and technical expertise around a variety of digital development initiatives for stakeholders in International Development, Donor Agency or Private Sector Organization.

Experience working alongside government counterparts and other key stakeholders such as private sector and non-profit sector on designing and implementing digital development initiatives or developing policy to support open, secure, and interoperable digital infrastructure.

To advance to the evaluation stage, applicants must meet the minimum qualifications above. Applicants who do not meet all the education and experience requirements are considered not qualified and will not receive further consideration .