Category: Career Advice

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Where Can I Get Early Career Experience in Digital Development?

Question: Where do I get early career experience?

I’ve recently graduated with a Master’s Degree in Management Information Systems but I’m finding that many ICT4D jobs require several years of experience. Where do I job search if I’m just starting my career?

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The Classic Experience Conundrum

Entry-level international development jobs often require 3-5 years of experience, but it’s hard to get that experience when entry-level jobs demand work experience. This is true even with a Master’s Degrees.

So how does one get experience when every job demands existing experience? Volunteer.

Three Ways to Volunteer for Experience

For better or worse, you will need to volunteer to get your initial experience in international development. Volunteering doesn’t have to be unpaid work. In fact, most volunteers receive a small stipend, though nothing close to a real salary.

Whichever of these options you choose, be sure to work hard in your role and network like mad. The whole point of a volunteering role is to show the organization you’re working with (or their competitors!) that you’re an amazing catch they should hire today.

Here are three ways to volunteer for experience:

– Government Programs (Peace Corps)

The USA government runs the Peace Corps for US citizens, and multiple other countries have similar programs for their citizens. This can be an effective way to get 2-3 years of work experience that is essentially all-expenses-paid.

– Organization-Specific Programs

Many organizations have internships, fellowships, and volunteering opportunities where you can showcase your programmatic work skills and have real impact on constituents while you’re networking with potential peers and employers.

Here are three you can apply to today:

  • TechSoup connects civil society organizations with tech solutions and skills. Volunteers can help nonprofits use technology to enhance their impact, providing support in areas like software, hardware, and online services. TechSoup Volunteer Opportunities
  • NetHope collaborates with tech companies and humanitarian organizations to provide ICT solutions for crisis response and development. Volunteers can participate in projects that improve connectivity and access to technology in underserved communities. NetHope Volunteer Opportunities
  • Engineers Without Borders supports community-driven development programs worldwide by collaborating with local partners to design and implement sustainable engineering projects. Volunteers can work on ICT4D projects that enhance technology infrastructure in developing regions. Engineers Without Borders USA Volunteer Opportunities

– Choose Your Own Adventure

You don’t need to join an established program – you can create your own experience if you propose a project that will have real impact, and trade your time for exposure and connections. This can be one of the most effective ways to network your way into your specific dream job, though its the hardest of the three options.

Good luck!
Wayan

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How Do I Ask for a Referral for a Digital Development Job?

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Question: How Do I Ask for a Referral?

I identified an interesting job at the same company where a friend of mine works. How can I get them to vouch for me so I can get the crucial first round interview?

HR is Overloaded with Applications

High quality job opportunities get dozens, if not hundreds of applications. As we’ve discussed previously, its hard to get past Human Resources screenings. They are looking for a very specific person, based on the criteria they are given by the hiring team, and you need to be that unicorn to get the job.

Referrals are Crucial to Get Interviews

The best ways to get past HR and secure the crucial first round interview is to be the internal candidate. Second best, is to have someone on the hiring team (or adjacent team) put in a good word for you. Their recommendation will pluck your resume out of the sea of applicants and usually get you an initial interview.

How to Ask for a Referral

Referrals are tricky, as the person referring you is putting their reputation on the line for you, so you may want to build your case with them, so they’ll be comfortable making the recommendation.

Tell them about your career aspirations. Show them how this role fits into your dreams and that you’ll succeed in the role. Make sure that they are happy to refer you, and be confident that you’ll be awesome in the role.

How to Accept a Rejection

Also, respect their response, even if they say no. They will have insights on what the hiring team wants, and it may not be you. Don’t take this personally, they just saved you from wasted effort if you’re not the right fit.

phd college degree ict4d

What is the Value of a PhD Advanced Degree in ICT4D?

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Question: What is the value of a PhD in ICT4D?

I have a bachelor’s, master’s, and ~10 years experience in digital marketing in health and education, all outside of development. I’m considering a Ph.D. in Information Systems to do research on topics related to ICT4D, but will it pay off in a digital development job?

Education Needs to be Paired with Experience

You may be surprised by the number of people who think that a degree in international development or technology-related field will magically open the door to a rewarding ICT4D career. Sadly, that rarely works.

You have to understand that your competition is someone who has:

  • 3-4 years experience in development jobs,
  • 2 years in the Peace Corps living in developing countries,
  • A masters degree in technology or development.

Key for an employer is the the full mix of employment, exposure, and education. We want to know you’re familiar with development’s issues, the realities of developing countries, and a solid education.

Get Experience Before a PhD

Before spending years and thousands of dollars on a PhD, which in your case will just make you even more expensive with less relevant experience, I would strongly suggest you get experience in the digital development ecosystem.

You should be able to leverage your digital marketing experience to work on social and behavior change communication (SBCC), where we try to engage and motivate people to adopt healthier habits. For example, practicing safer sex, or quitting smoking, or the like.

You can do this with many population groups (Americans need this as much as Angolans) though its best to start thinking about areas of the world you want to work in and focusing on those communities from the start.

Consider a Volunteer Consulting Engagement

Sine you already have a career that showcases your ability, you may want to consider a volunteer consulting engagement to get experience. This is just like a real consulting agreement – you should have objectives, deliverables, and timelines – only you are trading your time for experience versus cash payment.

The international development field is already very familiar with the concept – see Peace Corps – only this way you don’t need to move overseas for two years. However, you will need to work hard, probably harder than you are now, to learn as you perform.

The upside? You’ll be the internal candidate at the next opening.

ict4d job interview questions

Please Ask Interview Questions for Digital Development Jobs

I noticed a strange trend recently: interviewees not asking any questions of the interviewers and their company.

Always Ask Questions

I don’t know why someone would not ask questions in an interview. The whole point of an interview is for us to get to know each other. To find out if we will be a good fit for each other. If this will be a good working relationship – the goal of every hiring manager and you.

Yet, I am often surprised by how many people don’t have questions or are reluctant to ask questions in an interview.

Questions Show Interest

When you ask a question about the role, the team, and the company, you show that you are interested in the position, and you want it to be a good fit, vs. just a job. You should be asking a list of questions about how this role fits into your career goals, and just your day-to-day work wants. Every question is a good one, and helps you and the hiring manager learn about each other.

Questions Show Preparation

When you ask questions, you show the hiring manager that you’ve given thought to this role, this team, and this organization. It shows that you care about this job – not just any job.

When you ask detailed questions, that’s when the hiring manager knows you’ve done your homework, that you are a detailed person who cares about your work and will be prepared on a daily basis.

Questions Show You Care

Above all, questions show that you care about the time your spending thinking about this job and the time the hiring manager is spending on you. So your questions are not a waste of time. In fact, they are just the opposite – they are the key to winning your new job.

So do yourself, and your potential employer a favor – ask questions at your interviews, like these:

  • What’s the company culture like?  To ensure the work environment aligns with your values and work style.
  • What are the biggest challenges the team is facing?  To understand the current obstacles and how you can help overcome them.
  • Can you tell me about growth opportunities within the company? To gauge your potential for career advancement and long-term fit.
  • What does a typical day look like for this role? To get a realistic view of daily tasks and responsibilities.
  • How do you measure success in this position? To learn the key performance indicators and expectations for the role.

What Skills Do You Need for ICT4D?

The most common question I receive is, “What skills do I need to succeed in ICT4D?”

Emergent digital development professionals want to know if they should take more formal education courses, improve their technology skills, or volunteer to improve their chances for a dream job in ICT4D.

Here’s My Thoughts

Nick Martin of TechChange interviewed me on the ICT skills that would help people get project manager, technology advisor, and software developer type of jobs.

We had fun making this video, and I hope you enjoy watching it.